2022 May 01

UHK 60 v2 production progress

By |2022-05-01T22:12:34+02:002022-05-01 22:12 CEST|manufacturing, news|4 Comments

Hi there, and welcome to this monthly UHK status update!

We keep catching up with pending orders, although slower than anticipated because the current global affairs slowed down parts shipping from our suppliers like never before. Thankfully, we've got the parts we were waiting for; we're stocking up and focusing on delivering pending orders as quickly as possible.

New orders are expected to ship in July, and we’ll update the delivery status page every weekend.

We’re delighted to hear from UHK 60 v2 customers as they receive their orders. If you got your UHK, tweet about it, or it didn’t happen!

Thanks for reading this update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of May.

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2022 Mar 31

UHK 60 v2 production progress and review

By |2022-03-31T20:00:15+02:002022-03-31 20:00 CEST|manufacturing, news|26 Comments

Hi there, and welcome to this monthly UHK status update!

We keep catching up with pending orders, even though parts have been flowing in slower than anticipated due to Covid in China. As a result, we’ve been preassembling UHK subassemblies and modules in the last couple of days, but UHK 60 v2 shipments will resume the next week.

New orders are expected to ship in June, and we’ll update the delivery status page every weekend.

No UHK 60 v2 reviews have been done yet because customers come first, and we’ll only send units to reviewers after shipping every pre-order. But we’ve made an exception with Simon Høiberg because his enthusiasm is contagious, and we didn’t want to stop his momentum.

Apart from his great energy, Simon’s review is very informative and insightful, and it also showcases the modules and his configuration, so we highly recommend watching it.

We’re delighted to hear from UHK 60 v2 customers as they receive their orders. If you got your UHK, tweet about it, or it didn’t happen!

Thanks for reading this update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of April.

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2022 Mar 16

Colored cases have arrived

By |2022-03-18T19:49:01+01:002022-03-16 16:12 CEST|manufacturing, news|14 Comments

Hi there!

We have finally received the much expected dark red, mustard, navy blue, and white cases to our facility, and we’re ready to ship the orders containing extra cases and UHKs with such cases.

Please fill out this form to switch (back) to your desired case color.

Thanks for reading this special update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of March.

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2022 Feb 28

UHK 60 v2 production progress

By |2022-02-28T19:30:53+01:002022-02-28 19:30 CEST|manufacturing, news|31 Comments

We keep catching up with pending orders, we’ve received a record number of excited tweets from new UHK owners, and we’ve just added a new member to our assembly team to accelerate production.

New orders are expected to ship in May, and we’ll update the delivery status page every weekend.

We still only have black cases. If you have a pending order containing a UHK 60 v2 with a non-black case or an extra non-black case, we won’t send your pending orders to production until we have non-black cases in stock unless you ask us to switch the case colors of your order to black by filling out this form.

Manufacturing non-black cases is taking longer than anticipated. Still, we expect to have them in a week or two, at which point, we’ll publish an exclusive newsletter with a form via which you’ll be able to switch (back) to your desired case color.

We’re delighted to hear from UHK 60 v2 customers as they receive their orders. If you got your UHK, tweet about it, or it didn’t happen!

Thanks for reading this update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of March.

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2022 Jan 31

UHK 60 v2 production progress

By |2022-02-01T13:13:26+01:002022-01-31 19:58 CEST|manufacturing, news|26 Comments

Hi there, and welcome to this monthly UHK status update!

We keep catching up with pending orders as quickly as possible, and we plan to take it up a notch by adding a new busy elf to our assembly team of athletic Hungarian elves.

We’re working on some major Agent and firmware features that will allow configuring the speed and behavior of modules and so much more. There’s no ETA yet, and we’ll share more details when the time comes.

New orders are expected to ship in May, and we’ll update the delivery status page every weekend.

We still only have black cases. If you have a pending order containing a UHK 60 v2 with a non-black case or an extra non-black case, we won’t send your pending orders to production until we have non-black cases in stock unless you ask us to switch the case colors of your order to black by filling out this form.

As soon as we get non-black cases, we’ll publish an exclusive newsletter with a form with which you’ll be able to switch (back) to your desired case color.

Meanwhile, on Twitter, the companionship of ultimate hackers never ceases to amaze us:

Thanks for reading this update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of February.

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2021 Dec 31

UHK 60 v2 production keeps accelerating

By |2021-12-31T21:42:42+01:002021-12-31 21:42 CEST|manufacturing, news|16 Comments

Hi there, and welcome to this monthly UHK status update!

We're happy to say that despite the holidays, the UHK 60 v2 production volume of December was even higher than November, which already hit a record. We keep catching up with pending orders as quickly as we can, and we’ve been assembling UHKs between the holidays.

New orders are expected to ship in April, and we’ll update the delivery status page every weekend.

We expect production to peak in January, given the lack of holidays and some manufacturing optimizations we’ve implemented. 

We still only have black cases. If you have a pending order containing a UHK 60 v2 with a non-black case or an extra non-black case, we won’t send your pending orders to production until we have non-black cases in stock unless you ask us to switch the case colors of your order to black by filling out this form.

We expect to get colored cases in January. As soon as we get them, we’ll publish an exclusive newsletter with a form with which you’ll be able to switch (back) to your desired case color.

We’re delighted to hear from UHK 60 v2 customers as they receive their orders!

Thanks for reading this update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of January.

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2021 Nov 30

Ramping up UHK 60 v2 production

By |2021-11-30T22:27:06+01:002021-11-30 21:23 CEST|manufacturing, news|22 Comments

Hi there, and welcome to this monthly UHK status update!

TL;DR: UHK 60 v2 production volume was in the hundreds in November, allowing us to combat the backlog of pending orders effectively. We’re catching up, and production progress will keep accelerating. New orders are expected to ship in April, and we’ll update the delivery status page every weekend.

We’re happy to say that production is slowly but surely getting smoother, and this month, we were finally able to produce not a meager 50 or 60 but hundreds of UHKs. We’re well on our way to catching up.

We’ll keep accelerating manufacturing progress. Due to holidays, the progress of December is expected to be similar to November, and we expect to achieve peak progress in January.

We still only have black cases. If you have a pending order containing a UHK 60 v2 with a non-black case or an extra non-black case, we won’t send your pending orders to production until we have non-black cases in stock unless you ask us to switch the case colors of your order to black by filling out this form.

We expect to get non-black cases in January or possibly in late December. As soon as we get them, we’ll publish an exclusive newsletter with a form with which you’ll be able to switch (back) to your desired case color.

We’re delighted to hear from UHK 60 v2 customers as they receive their orders!

Thanks for reading this update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of December.

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2021 Oct 31

Production progress, spare parts bonanza, new Agent release

By |2021-12-30T23:27:17+01:002021-10-31 15:44 CEST|news|37 Comments

Hi there, and welcome to this monthly UHK status update!

TL;DR: We’ve delivered about sixty UHK 60 v2 orders in October. We plan to ship hundreds of orders per month starting from November. The v2 palm rests, and extra feet are finally ready to ship. We’ve added several spare parts to our webshop. A new Agent version has been released, supporting arbitrary scancodes and restoring preloaded keymaps.

Production progress

In October, we received the much-anticipated mechanical support parts we told you about in our previous update. We’ve tested the parts, they work just as expected, and socket separation shouldn’t be an issue going forward.

Unfortunately, we had to wait for the parts for quite some time, which halted production, resulting in only sixty assembled UHK 60 v2 units in October instead of the originally planned hundred units. We shipped many of these units at the end of October, so these days were quite a rush.

Luckily, we have also received the missing v2 palm rest parts and extra feet, so customers who ordered such items will be queued on a first-come, first-served basis.

We still only have black cases, so orders containing UHK 60 v2 items with non-black cases or extra non-black case items won’t be sent to production until we have non-black cases in stock unless you ask us to switch the case colors of your order to black by filling out this form.

We plan to manufacture hundreds of UHK 60 v2 units starting from November, enabling us to combat the backlog of pending orders effectively. We’re eager to receive many tweets like Peter’s.

New orders are expected to ship in March, and we’ll update the delivery status page every weekend.

Spare parts bonanza

A long time ago, during our crowdfunding campaign, I wrote an article on repair and how we planned to enable our customers to fix their UHKs if needed. Fast-forward six years, we’ve written many repair guides, we provide repair assistance and in-warranty repair service for free, and out-of-warranty repair service for very reasonable prices.

Many people may not know, but we also provide spare parts. Until this point, a very limited selection of spare parts has been available in our webshop, and the rest of the spare parts was only available via our customer support. To further our dedication to the noble cause of repair, we’ve added several additional spare parts to our webshop, so should you need any spare parts, you can pick them up and check out in no time.

Your UHK is an investment that should serve you for years to come. Don’t throw it away if it has been broken. Feel free to reach out to us, and we’ll help you make it shine in its former glory. As for the selection of the spare parts of our webshop, it’s only expected to grow.

New Agent features

There are two major features of the new Agent 1.5.16 release that are worth mentioning.

The first feature is arbitrary scancodes. The scancode dropdown of Agent provides quite a few scancodes that should satisfy most needs, but some want more scancodes, for example, to bind special shortcuts that surely don’t interfere with other shortcuts. This group of users may find the arbitrary scancodes feature very handy. To explain this feature, we have to get a bit technical.

There are three scancode types according to the USB interfaces that the UHK exposes:

  • The basic keyboard interface implements the Keyboard/Keypad Page, which contains alphanumeric, navigation, and regular scancodes. See chapter 10, page 53 of HID Usage Tables. Scancode type abbreviation is B for basic.
  • The media keyboard interface implements the Consumer Page, which contains volume adjusting and other media scancodes. See chapter 15, page 75 of HID Usage Tables. Scancode type abbreviation is M for media.
  • The system keyboard interface implements the Generic Desktop Page, which contains sleep and power down scancodes. See chapter 4, page 26 of HID Usage Tables. Scancode type abbreviation is S for system.

As for the valid numeric intervals of the scancodes, it's 1-255 for basic and system scancodes and 1-65535 for media scancodes.

You can write a string composed of the scancode type and scancode number into the scancode field to specify the desired scancode. Examples are B40, M160, and S10.

Agent substitutes the specified scancode with its well-known name if the scancode dropdown contains it. For example, the B40 scancode gets substituted with Enter. Otherwise, Agent will display the scancode as it is.

The range of available scancodes is huge, hosts recognize only some, and different operating systems and applications recognize different sets of scancodes.

The second new Agent feature allows you to add pre-loaded keymaps.

The UHK is preloaded with six keymaps: QWERTY for PC and Mac, Dvorak for PC and Mac, and Colemak for PC and Mac. You probably don’t use all of these keymaps, so you can delete the unused ones in Agent to minimize clutter. Up until this point, you couldn’t restore the deleted preloaded keymaps, but now, you can by using the plus icon next to the Keymaps menu item of the side menu.

Thanks for reading this update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of November.

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2021 Oct 01

First UHK 60 v2 batches delivered

By |2021-10-04T07:05:41+02:002021-10-01 18:58 CEST|manufacturing, news|33 Comments

Hi there, and welcome to this slightly delayed monthly UHK status update!

TL;DR: We’ve delivered about 50 UHK 60 v2 orders in September, and the overall feedback was great, but a customer reported a production issue that can affect other customers as well. We ensure that this issue won’t reoccur going forward, delaying production by a week or two. We plan to ship about 100 UHK 60 v2 orders in October and keep ramping up production.

TL;DR 2: Due to various factors, order fulfillment is not yet strictly executed on a first-come, first-served basis. If your UHK 60 v2 has a non-black case, your order can get further delayed. We can change your UHK 60 v2 case color to black if you fill out this form. New orders are expected to ship in February 2022. Read on for more details.

We’re delighted to hear from UHK 60 v2 customers as they received their orders!

Sadly, Ben reported after his initial tweet that three sockets of his UHK separated from the PCB when he replaced all the switches. Socketed keyboards are affected by this issue, but three sockets are too much to be considered normal.

Going forward, our contract manufacturer will use more solder for the sockets, and we’ll add mechanical support to prevent such issues. The mechanism for mechanical support will be the same we’ve been using for the key cluster module. For the record, we’ve delivered thousands of key cluster modules and haven’t received any complaints about separated sockets.

For the time being, we’ll use extra parts within the case for adding mechanical support. Later, we’ll integrate this solution to the bottom case parts by modifying their molds. We’re chasing the latter solution because it makes manufacturing easier and faster. Consequently, we won’t manufacture non-black cases until the mold gets modified, which should take about three months.

We currently only have black cases in stock, so if you’re early in the queue and don’t want your order to get further delayed than necessary, switch to a black case by filling out this form. You can check your order parameters several days after you submit the form.

When will my order arrive?

New orders are expected to ship in February 2022. 

As for earlier orders, the following factors inhibited us from shipping on a first-come, first-served basis:

  1. I realized about a week ago that our order allocation algorithm was still buggy and didn’t respect our first-come, first-served principle. I fixed the bug, tested it, and it won’t be an issue in the future.
  2. We don’t have palm rests and extra v2 feet in stock, so orders containing these items aren’t sent to production. We expect to have stock in two weeks, at which point this will be a non-issue.
  3. Only UHKs with black cases will be shipped until modifying the mold to add the mentioned mechanical support mechanism. We expect to manufacture non-black cases about three months from now. Again, you can switch to a black case according to the above instructions.

Consequently, if your order hasn't shipped yet and you see an order number larger than yours shipped, it doesn’t mean that there's something wrong with your order. If your order is in the “processing” state, we'll ship it as soon as possible. Please check the status of your order before emailing us.

As soon as points 1 and 2 are resolved, we’ll update the delivery status page.

Thanks for reading this update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of October.

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2021 Aug 31

UHK 60 v2 production has started

By |2021-08-31T22:18:58+02:002021-08-31 21:31 CEST|manufacturing, news|47 Comments

Hi there, and welcome to this monthly UHK status update!

TL;DR: UHK 60 v2 production has finally started, earliest orders will ship in September, and new orders are expected to ship in January 2022. Every Crowd Supply order has been shipped, and almost all module orders of UHK 60 v1 customers have been shipped.

Please make sure to update your address!

Please note that these are unusually busy days, and as a result, our support response time is considerably longer than usual. It may take some days to get back to you, but we will get back to you.

UHK 60 v2 production progress

After multiple delays, I’m delighted to say that all the needed parts have arrived and UHK 60 v2 production has finally started. The earliest orders will ship in September. We’ll work hard to fulfill pending UHK 60 v2 orders and catch up. If you purchase now, we expect to deliver your order in January 2022.

Don’t expect our UHK 60 v2 production volume to be high in September, as we still have some modules to ship, and launching the production of a new product is usually a bit slow in the beginning. 

Module production progress

We’ve shipped every Crowd Supply order. If you haven’t received yours yet, chances are it’s already in transit.

We plan to ship pending module orders in the next two weeks to every customer who hasn’t ordered a UHK 60 v2.

As for the rest of the module orders, we’ll ship them together with UHK 60 v2 units.

Your tweets

You guys keep sending your tweets, and we're always eager to read and feature them! If you got your UHK or modules, please share your love!

We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of September.

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