Please note that we have a dedicated document regarding shipping and warranty.

1. General

Overview

This website is operated by Ultimate Gadget Laboratories Kft. Throughout the site, the terms “we”, “us” and “our” refer to Ultimate Gadget Laboratories Kft. Ultimate Gadget Laboratories Kft. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
It is not necessary to register with us in order to use most parts of this website. However, particular areas that contain personal information (e.g. order specific) will only be accessible if you have registered.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Please note that you will be required to confirm that you have read, understood and fully accepted these Terms before you submit an order to us.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws)
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is powered by WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

General Company Information

These Terms govern the placing of Orders (hereinafter: "Order") with UGL, Ultimate Gadget Laboratories Kft. (hereinafter: "Company") for the Products.

Company name: Ultimate Gadget Laboratories Kft.
Seat: 1077 Budapest, Wesselényi utca 10. 5. em. 2.
Company registry number: 01-09-283402
EU VAT number: HU23955286
e-mail: support at ultimategadgetlabs dot com

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Applicable law

These Terms will be governed by and construed in accordance with the laws of Hungary, especially by Act V of 2013 on the Hungarian Civil Code.

Contact information

Questions about the Terms of Service should be sent to us at support at ultimategadgetlabs dot com.

2. Terms and Conditions of Service

Order Registration

When you place your Order for the Product(s), you will be required to provide certain personal information, such as your address and billing information.
You represent and warrant that all such information is accurate and complete, and you shall ensure that such information is kept current.
We will send a confirmation e-mail which will detail the payment method and cost. You must check that all the details on this confirmation e-mail are correct and contact us as soon as possible if any details are incorrect.
The Company shall have no responsibility or liability for inaccurate information or information that later becomes outdated, and shall have no obligation to make efforts to determine the correct contact or shipping information.
You can update your information at any time prior to your product being shipped under the My Account page.
Your webshop account is mandatory for validating warranty claims. If you ask us to terminate your account, your warranty will be lost.
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order.
Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website and will not include any of the pictured accessories, unless stated in the specification of the goods. Whilst goods may be shown assembled they may require assembly by you.
Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.
By placing an order with us, you agree to and accept these terms, as well as our privacy policy and the terms of use.
You can use our website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time.
Carriage charges (Shipping & Handling) will be shown prior to you placing your order.

Order Pricing and Payment

For our Pre-Order Products, we are offering a lower price which is not yet the final price. You will be charged at the time of placing the order. Orders without any payment made will be automatically canceled. Online payment methods are provided by SIX Payment Services. Your placing of an ​order constitutes your express agreement to the Company charging of your provided payment method at such time.
The purchase price does not include import duties, taxes and other government charges, which are your responsibility.

Faulty Goods

If there is a problem with the goods, please notify us by email or in writing providing details of the problem. It is helpful if you can provide us with a digital photograph of the problem as this normally saves you having to return the goods for inspection. We will deal with the matter in accordance with your legal rights.

If an exchange is necessary, this will be arranged without unreasonable delay and without charge. Replacement goods will not be dispatched until the original goods have been received at our warehouse and checked.
The cost of returning goods to us is your responsibility, however on inspection we will refund your reasonable postage costs, providing that the goods are found to be faulty. If the goods are not faulty, we will return them to you, however you will be required to cover our reasonable postage costs.

If an item is no longer available we will offer an alternative. However our liability will be to replace the faulty goods only and we are unable to guarantee an exact match. In this instance you will have the option of a refund.

General conditions

We reserve the right to refuse or cancel certain orders to anyone for any reason at any time.

We can't guarantee to be able to cancel orders within one work day from the time of cancellation requests because our order fulfillment operation is automated. If your order gets shipped in this period and you choose to return the goods, the shipping fees will be your expense.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. In this case we will attempt to reimburse you for the amount of your order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Disclaimer of warranties; limitation of liability

The products sold on this website have been designed to comply with all relevant European legislation.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Except as expressly provided in the Terms of Service and to the maximum extent permitted by applicable law, the products are provided "as is" and "as available", with all faults and with guaranteed warranty of 12 months. Any misuse, abuse or modification to the original product voids the warranty.
In no case shall Ultimate Gadget Laboratories Kft.., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
To the extent not prohibited by applicable law, in no event shall Company be liable for personal injury, or any incidental, special, indirect, or consequential damages whatsoever, arising out of or related to your use of or inability to use the Product, however, caused, regardless of the theory of liability (contract, tort or otherwise) and even if Company has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation of liability for personal injury, or of incidental or consequential damages, so this limitation may not apply to you. In no event shall Company's total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of your order. The foregoing limitations will apply even if the above-stated remedy fails of its essential purpose.

3. Terms of Use

Accuracy, completeness and timeliness of information

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to the service and prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
We reserve the rights to provide temporary promotions and discounts without any prior notification.

Products or services (if applicable)

Our products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Optional tools

We may provide you with access to third-party tools.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Third-party links

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User comments, feedback and other submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Indemnification

You agree to indemnify, defend and hold harmless Ultimate Gadget Laboratories Kft. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Entire agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Force Majeure

Neither party shall be liable to the other for any failure to perform their obligations due to consequence of unavoidable circumstances beyond the control of such party, including, but not limited to terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man­made eventuality outside of that party's control, which causes the termination of an agreement or contract entered into, or which could have been reasonably foreseen. Any party affected by such event shall inform the other party and shall use all reasonable endeavors to comply with these Terms.

4. Privacy Policy

Ultimate Gadget Laboratories Kft takes your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on the web site when changes have been made. In no circumstance we will sell your data to a third party. We will not disclose any personal data to any other party unless stated below.
If permitted under law, we may use contact information that you provide to occasionally send you emails or other communications concerning the Products or other products of the Company.
If you have any questions regarding our privacy policy or related questions, please write us at: support at ultimategadgetlabs dot com

Information

Information is collected from you when you register with us, or when you contribute to or use some of the advanced features on the site. The information we collect is clearly set out on the web page on which we collect it. See, for example, our registration page and order form. In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them. If you have not registered your details to use the website your account information will not be available.

Why we collect

We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally. Information is used in order to process any orders you place.

What we collect

Ultimate Gadget Laboratories Kft. collects and saves some information automatically that your browser sends us, these are:

  • browser type and version
  • used operating system
  • Referrer URL (the previous used website)
  • your hostname (IP address)
  • time of your visit

These information are do not identify you as a Person and are not aggregated with other data.
We do not collect any payment information about you. The payment information that you enter on this website are provided by third party payment providers. Please see their privacy policy and their data protection policy for further details. With you entering your data in their forms you give your consent with their policies.

Who we disclose it to

We will only pass on information about you as an individual (as opposed to aggregate information), to third parties to enable us to perform services requested by you or with your prior consent. In particular address and contact details to enable delivery of purchases. We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you. We will not pass on any information to third parties other than for the above reason or the purpose of processing your order. In certain circumstances we may need to disclose information about you if you breach this Privacy Policy or if you breach the Terms and Conditions. We may also disclose or access your account if required to do so by law or by any Governmental body.

Cookies

We use a session cookie to remember your log in, your selections and to retain the products you add to your basket. Session cookies are necessary for the functionality of our website and disabling them may render aspects of our site unusable. More details on their use can be found here http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

We use Google Analytics to assess how customers interact with our website so we can improve customer satisfaction and user experience. This is an important feature to help innovate and monitor the performance of our website.

We will treat all your personal information as confidential. If you provide information for the Order of the Products, Company will not use such information except as necessary or helpful to fulfill your order or as expressly set forth herein. The Company will not provide such information to third parties except as set forth herein. The Company may use provided information to create aggregate data that does not identify any specific individual or entity and provide such aggregate data to its commercial partners on terms of its choosing.
The Company may use third parties (such as logistics companies) to process any provided information, even if such third parties are not located in your jurisdiction, so long as such third parties are subject to standard confidentiality arrangements. If permitted under law, Company may use contact information that you provide to occasionally send you emails or other communications concerning the Products or other products of the Company.
The Company will provide data as required by law or as requested by law enforcement. The Company may transfer data in the context of a sale of its business or part thereof. The Company will take industry standard efforts to store your data, but no method of electronic storage or transmission is completely secure.

5. Trademarks

Ultimate Hacking Keyboard is a registered trademark of Ultimate Gadget Laboratories Kft.