Hi there, and welcome to this monthly UHK status update!
Module production is in full swing. When we started up, we could only assemble several hundreds of modules per month, and now, it’s in the thousands. We expect to ship every module order in June, excluding customers without a UHK.
It took me a lot of time to sync Crowd Supply orders with our database and tweak our backend system for order fulfillment via Crowd Supply. But now that our systems are ready and we have quite a few modules in our facility ready to be shipped, you can expect a heavy surge of module shipments In June.
If you got your modules, make sure to update to the latest Agent and flash the latest firmware as we keep smashing bugs and releasing new versions.
The modules are not helpful without a keyboard, so UHK 60 v2 customers without a UHK 60 v1 who also ordered modules will receive every item in one package, including their modules and UHKs.
Almost every part is available for UHK 60 v2 production except for keycaps and plastic parts. Our PBT keycap supplier confirmed that they’ll start shipping keycaps in mid-June, as previously discussed, and the silk-printed side legends of the final PBT keycap sample look great.
As for the plastic parts, tweaking the plastic module cases pushed UHK 60 v2 plastic part production further. As a result, we expect to launch the production of the much-anticipated UHK 60 v2 units in early July.
From that point forward, we’ll continuously ship UHK 60 v2 pre-orders as fast as we can, possibly until the end of the year. I asked our plastic supplier to hurry up without compromising quality.
The best way forward is to plow through every obstacle we encounter, and I’m sure we’ll end up with a keyboard like no other. We appreciate your patience on this journey, and we’re looking forward to talking to you at the end of June.
47 Comments
"We expect to ship every module order in June"
Damn, now that's some great news. Super excited!!
Hey, I just received my modules today! I've ordered them in Nov 2015 so I can say this has been quite a ride.
Thank you for never compromising on quality! You are not kidding when you say this is a keyboard like no other. I'm still learning/tweaking my modules but they feel great so far.
Was your Crowd Supply order updated to say that the modules had actually shipped or was their arrival a complete surprise?
It seems as though my original comment didn't make it through...
Did your Crowd Supply order status reflect your modules having shipped? Or did they just show up out of the blue?
Sorry for the late reply, I only saw it now.
To be honest I don't know if the Crowd Supply order was updated at the time but it is now.
I did receive an email from the UHK crew telling me the order was about to be shipped and there was also a tracking number. So no, it didn't just show up.
Thanks!
Hi, can we order the various modules separately, independent of a keyboard — and if so, when would be the best time to place those orders? Fully intend to take the plunge on a V2 eventually, but would like to get the modules for my current V1.
You can order at any time, the sooner, the better, because we ship in the order of the preorders.
We are shipping already modules for V1 owners, as the new blog post shows blog:https://ultimatehackingkeyboard.com/blog/2021/05/31/wrapping-up-crowd-supply-and-module-orders
I bought UHKv2 with modules on 4th December 2020. When can I expect my delivery?
We ship in the order of the preorders as soon as possible. You can expect it in the next few months, as we plan to ship all preorders still in this year.
When did preorders start then?
We have already started to ship the module preorders and will start shipping V2 preorders as soon as possible.
We expect to launch the production of the much-anticipated UHK 60 v2 units in early July.
Let me rephrase - when was the first preorder for UHKv2 placed?
You cannot predict anything according to this one piece of information. First, we would like to finish the module preorders' shipping because many people are waiting for years for them. In the meantime, the needed parts of V2 will arrive, and we can start assembling the products. We’ll continuously ship UHK 60 v2 pre-orders as fast as possible until the end of the year.
Not sure why Mária is refusing to answer this very simple question, but preorders for UHK V2 opened on November 5, 2020.
They posted this blog post at the same time: https://ultimatehackingkeyboard.com/blog/2020/11/05/introducing-the-uhk-60-v2
Do you plan to sell blank keycaps (without dots) with UHK v2? If so any chance when they might become available?
If there is a high demand, we are open to some things, like this. Please subscribe to our monthly newsletter, so we can keep you updated.
I'd love to be able to add blank keycaps, that are really completely blank, to my v2 preorder as well.
I'm definitely interested in Blank PBT caps as well, but would hope matching Blank PBT caps for the Key Cluster Module would either be included within the set or as an optional add on.
Thank you for your consideration!
So it sounds like, unless something happens, production v2 keyboards will start shipping by mid-July? At this time do you have an estimate of how long it'll take for you to get through the pre-orders? Or too many unknowns for now, until production gets going and you get the actual production rates back?
We prefer to share the news later when we have more information for a prediction.
Makes sense, I figured it was too soon to get those sorts of estimates until full scale production was going. Here's hoping you ramp up quick so I can get mine!
I mean this in the nicest possible way - the guys forté is building keyboards. Project planning, estimation, and scheduling not so much. I've given up looking for details and will rely on hope and faith that at some stage this year I will get my keyboards and modules.
Hi, thank you for the update, and very excited to hear about the current progress with production.
Just curious how are you are determining which individuals who preordered modules also have a UHK 60 v1. Is that simply referencing the order history under each UHK account and if there had been a UHK 60 v1 order, said account would be classified as having a UHK 60 v1, else not? This doesn't personally pertain to me, but just wondering how situations where someone gifted a UHK 60 v1 to someone else but the receiver later pre-ordered modules under their own account would be handled.
Thank you!
Crowd Supply and UGL webshop orders come together according to the email addresses and on the basis of this, we determine whether the buyers have UHK.
Great news! Cannot wait for it!
Can we have the Cluster Key Module with the V1 keycaps? So as to match my V1 UHK?
Also, can I see the shipment of the modules in the "MyAccount" Page (i.e. My Orders Page)?
Yes, we send also v1 keycaps with the Key Cluster Module.
We always send an email notification when the order is ready to ship, but you will see it also in your account.
Just curious at the current rate if i place an order for the UHK 60v2 now, when can I expect to receive the keyboard.
We cannot predict it yet, because first, we will ship the current preorders. We ship in the order of the preorders.
Just got my trackball module after waiting for more then 5 years (I expected a big delay so I don't care about it, just want to mention to others that UGL delivers and did work hard the past years to make it happen). Clicked the module into position and it just works! And I already love it. Still need some more using together with the mouse layer for more navigation. I directly replaced the default plastic red ball with the gray steel ball. This gives me the best results as removing you thumb from the ball will slightly move the ball. By using the steel one it's harder to do that.
Wonderful hearing that these are starting to end up in the hands of customers – but would also be lovely to read a blog post or two, or even better, see a YouTube review from users on the new modules!!
Regardless, looks like I know what birthday gift orders I will be putting through this year!
When everything is working properly you don't hear anything :-) .... and I don't have social media. And if you don't get your birthday present this year, well, you didn't get older :-P
I struggled a bit with the trackball because of scrolling and there is no middle mouse button. As an engineer myself the first thing I did was throwing the box away. I tried to search the knowledge base but didn't find anything so in the end I took a closer look at the box and discovered the uhk.io/m url. Entering that and there is was! The manual. That immediately solved my problem with scrolling, Using the MOD key the trackball becomes the mousewheel. Then I opened up the UHK agent and made the bold move to remap the left mouse button of the trackball on the MOD layer to a middleclick. I didn't expect it to work, but it did! I can do now mostly all of my work with it, but a 3D CAD program isn't working yes because for that I need a middle mouse click and dragging. But I will get there eventually.
In short for the UHK-team: Please add a link on your website for the manuals.
So glad you're enjoying your module, EdbO!
As for the uhk.io/m module onboarding URL that went initially unnoticed, I've been actually thinking very hard about it when designing the onboarding flow of the modules. If you open the module box, you can see this URL on the top inner side. The URL is also featured on the spacer, which resides between the module and the top surface of the box. Lastly, the URL is also displayed on the bottom side of every module. And yet, you initially missed it! :)
Recently, I changed the position of the URL on the spacer to make it easier to notice. I'm considering making our backend systems send onboarding emails to our customers when they receive their packages. Such emails would contain per-product onboarding URLs, such as uhk.io/m
When people don't find something, they usually propose that we add it to the main page or the site menu, but this way, everything would end up cluttering the main page and menu. I'd much rather design flows so that folks naturally encounter the relevant information without having to look up anything.
Suggestions are welcome!
It seems you learned your lessons from feedback under other posts, and I really appreciate your increased openness. Looking forward to get my hands on the UHKv2.
Question for any of you that have used the trackball or trackpoint, and hopefully, both!
Currently have a trackpoint ordered, but am really wondering which one ends up getting to your intended locations faster, reliably. Through the few demos on the YouTube channel,
it sure looks like it takes effort to 'pinpoint' the intended destination with the trackpoint, and perhaps that's not the case with the trackball.
If using the trackpoint feels like a chore in practice, may end up preferring the trackball. What do you guys think?
I have used my trackball now for almost a week. When I got it, I plugged it into my keyboard and have used it since then. However for me I can't comfortably reach the ball with my thumb (small hands), so I'm using my index finger to move the ball and my thumb to press the mouse keys.With my left thumb I press the MOD key so I can move from 'mousing' to 'scrolling' and back.
By using my index finger I can move or scroll longer distances at once which is much faster then a regular mouse. Also because the ball can roll in any direction, horizontal scroll is just a breeze. And selecting a whole bunch of text in your texteditor is also possible with the index finger / thumb combination (click - drag combination).
About 'pinpointing' it will take some practice but once you are at it, you can do basically everything you would normally do with a mouse. Just look for a character in a text and try so put the cursor right next to it, or search for a website with small round radio buttons to learn 'pinpointing'
I have no idea about the trackpoint or trackpad module, but I like the freedom of the rolling ball :-D and I think because of that you will be faster than the trackpoint. You can give the ball a swing and the mouse cursor is almost there, a small correction with the ball and the cursor is right on target. Yes it will take some practice.
I ordered a UHK 60 *v1*, together with a module. Will they be shipped this month too?
We ship the modules to the UHK v1 owners in the next few weeks. Regarding the UHK v1, please send us an email to check the details of your order.
This is great news! I ordered a UHK v2 along with a couple of modules but I might want to order another module. If I do that before it ships, will I pay just one shipping fee?
You can add any items in a new order, but our system automatically will charge for shipping.
We will ship the items together if you have more orders and reimburse the second shipping charge later.
https://ultimatehackingkeyboard.com/knowledgebase?q=add
Hi guys, first of all I want to say great work on the keyboard. I just received my Key Cluster module (left side) and tried to test it. If I push it in I get the module powered on (blue light), but if I stop pressing it in it turns off and the module is not recognized anymore. What do you suggest doing. Thanks.
Please follow the instruction of https://ultimatehackingkeyboard.com/repair/fastening-module-steel-guide-screws, and if the issue still persists, please contact us via email.
Thank you. The instructions were helpful and I managed to make it work.
Happy that I just received my trackpad and extra key modules! Excited to re-train my finger memory to use the new layout. How do I change the speed of scrolling and cursor for the track pad?
Please subscribe to https://github.com/UltimateHackingKeyboard/firmware/issues/351
I had ordered the UHKv2 keyboard sometime back and had also added the modules to my order now. I don't see that my UHKv2 has shipped, Is it possible to have 1 shipment and I get reimbursed for the shipping fee?
Your order hasn't shipped yet, and you can get more information on the delivery status page. We'll reimburse extra shipping fees, but only after shipping every pre-order because it's a time-consuming, manual process that would postpone shipping.
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