TL;DR: We've been making rapid progress with manufacturing. We've shipped six mini batches since our last monthly update, two additional mini batches are assembled and we will ship them next week. Afterwards, only three mini batches remain to be shipped, and we'll be caught up.
Hi there, and welcome to our monthly status update! Ready for warp? Let's punch it!
Since our last monthly update, we've shipped mini batches 59, 60, 61, 62, 63, and 64, which is decent, but not as many as we had expected.
Mini batches 65 and 66 (the latter is not displayed on the delivery status page yet) are already assembled, but we're waiting for palm rests. Our palm rest supplier is behind schedule, and is expected to ship enough palm rests next week to complete these mini batches. (We ship individual packages as quickly as we can, so no need to email about this, folks.)
Afterwards, we'll only have to assemble about three mini batches. Should the Keyboard Gods show their support, we'll catch up then.
That is, excluding orders which contain non-black cases. Those may take a bit more time. Which brings us to the…
Non-black case shortage
Due to a temporary shortage of non-black cases including non-black UHKs and non-black extra UHK cases, orders including such items are delayed until non-black cases roll into our factory. We emailed the affected customers, and offered them the option to switch to black cases to expedite shipping. So the opportunity is there. If you want to switch to black cases, just let us know along with your order id.
This shortage is expected to be resolved in about a month, and we don't expect that a similar shortage will happen again. We ordered literally tons of colored plastic pellets, so we may not run out for years.
András has refined the mechanical design of the key cluster module and ordered a 3D printed version of it which has yet to arrive. Then we'll evaluate the robustness of the new design. Based on the CAD models, the design looks good. We shall see soon.
The mechanical design of the right-sided modules is being finalized, too. Some details are still unclear, but András made major progress recently, and we'll get them 3D printed, too. The bottom part of these modules look very similar, and we want to have a shared bottom part for them in order to minimize tooling costs and increase reliability.
The design of the modules is rapidly shaping up, and I'll have to develop the key cluster firmware soon.
Twitter was noisy, which has become usual when we ship a decent number of orders. Thanks everyone for sharing your nice tweets, and please keep them coming!
I #GotMyUHK a week ago. Found this gem on my search for a new keyboard for daily usage. To bad our office supplier doesn't offer this ultimate piece of hardware. 😒 Purchased it myself and would recommend 10/10. 🤯🤩 pic.twitter.com/01NVRoQCKT— Pieter (@Pieteresk) April 3, 2019
@UltHackKeyboard I don't think I'll need to repeat everyone's praise of how good the keyboard is. It is hands down the best input device I have ever owned. I am most blown away by the fact that with @Synergy_App, all input layers work marvelously on both PC and Mac.— Heejin Ohn (@heejin_ohn) April 16, 2019
We'll be keeping you updated on all things UHK, and we're looking forward to talking to you on 2019-05-16.