manufacturing

2022 May 01

UHK 60 v2 production progress

By |2022-05-01T22:12:34+02:002022-05-01 22:12 CEST|manufacturing, news|4 Comments

Hi there, and welcome to this monthly UHK status update!

We keep catching up with pending orders, although slower than anticipated because the current global affairs slowed down parts shipping from our suppliers like never before. Thankfully, we've got the parts we were waiting for; we're stocking up and focusing on delivering pending orders as quickly as possible.

New orders are expected to ship in July, and we’ll update the delivery status page every weekend.

We’re delighted to hear from UHK 60 v2 customers as they receive their orders. If you got your UHK, tweet about it, or it didn’t happen!

Thanks for reading this update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of May.

2022 Mar 31

UHK 60 v2 production progress and review

By |2022-03-31T20:00:15+02:002022-03-31 20:00 CEST|manufacturing, news|26 Comments

Hi there, and welcome to this monthly UHK status update!

We keep catching up with pending orders, even though parts have been flowing in slower than anticipated due to Covid in China. As a result, we’ve been preassembling UHK subassemblies and modules in the last couple of days, but UHK 60 v2 shipments will resume the next week.

New orders are expected to ship in June, and we’ll update the delivery status page every weekend.

No UHK 60 v2 reviews have been done yet because customers come first, and we’ll only send units to reviewers after shipping every pre-order. But we’ve made an exception with Simon Høiberg because his enthusiasm is contagious, and we didn’t want to stop his momentum.

Apart from his great energy, Simon’s review is very informative and insightful, and it also showcases the modules and his configuration, so we highly recommend watching it.

We’re delighted to hear from UHK 60 v2 customers as they receive their orders. If you got your UHK, tweet about it, or it didn’t happen!

Thanks for reading this update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of April.

2022 Mar 16

Colored cases have arrived

By |2022-03-18T19:49:01+01:002022-03-16 16:12 CEST|manufacturing, news|14 Comments

Hi there!

We have finally received the much expected dark red, mustard, navy blue, and white cases to our facility, and we’re ready to ship the orders containing extra cases and UHKs with such cases.

Please fill out this form to switch (back) to your desired case color.

Thanks for reading this special update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of March.

2022 Feb 28

UHK 60 v2 production progress

By |2022-02-28T19:30:53+01:002022-02-28 19:30 CEST|manufacturing, news|31 Comments

We keep catching up with pending orders, we’ve received a record number of excited tweets from new UHK owners, and we’ve just added a new member to our assembly team to accelerate production.

New orders are expected to ship in May, and we’ll update the delivery status page every weekend.

We still only have black cases. If you have a pending order containing a UHK 60 v2 with a non-black case or an extra non-black case, we won’t send your pending orders to production until we have non-black cases in stock unless you ask us to switch the case colors of your order to black by filling out this form.

Manufacturing non-black cases is taking longer than anticipated. Still, we expect to have them in a week or two, at which point, we’ll publish an exclusive newsletter with a form via which you’ll be able to switch (back) to your desired case color.

We’re delighted to hear from UHK 60 v2 customers as they receive their orders. If you got your UHK, tweet about it, or it didn’t happen!

Thanks for reading this update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of March.

2022 Jan 31

UHK 60 v2 production progress

By |2022-02-01T13:13:26+01:002022-01-31 19:58 CEST|manufacturing, news|26 Comments

Hi there, and welcome to this monthly UHK status update!

We keep catching up with pending orders as quickly as possible, and we plan to take it up a notch by adding a new busy elf to our assembly team of athletic Hungarian elves.

We’re working on some major Agent and firmware features that will allow configuring the speed and behavior of modules and so much more. There’s no ETA yet, and we’ll share more details when the time comes.

New orders are expected to ship in May, and we’ll update the delivery status page every weekend.

We still only have black cases. If you have a pending order containing a UHK 60 v2 with a non-black case or an extra non-black case, we won’t send your pending orders to production until we have non-black cases in stock unless you ask us to switch the case colors of your order to black by filling out this form.

As soon as we get non-black cases, we’ll publish an exclusive newsletter with a form with which you’ll be able to switch (back) to your desired case color.

Meanwhile, on Twitter, the companionship of ultimate hackers never ceases to amaze us:

Thanks for reading this update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of February.

2021 Dec 31

UHK 60 v2 production keeps accelerating

By |2021-12-31T21:42:42+01:002021-12-31 21:42 CEST|manufacturing, news|16 Comments

Hi there, and welcome to this monthly UHK status update!

We're happy to say that despite the holidays, the UHK 60 v2 production volume of December was even higher than November, which already hit a record. We keep catching up with pending orders as quickly as we can, and we’ve been assembling UHKs between the holidays.

New orders are expected to ship in April, and we’ll update the delivery status page every weekend.

We expect production to peak in January, given the lack of holidays and some manufacturing optimizations we’ve implemented. 

We still only have black cases. If you have a pending order containing a UHK 60 v2 with a non-black case or an extra non-black case, we won’t send your pending orders to production until we have non-black cases in stock unless you ask us to switch the case colors of your order to black by filling out this form.

We expect to get colored cases in January. As soon as we get them, we’ll publish an exclusive newsletter with a form with which you’ll be able to switch (back) to your desired case color.

We’re delighted to hear from UHK 60 v2 customers as they receive their orders!

Thanks for reading this update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of January.

2021 Nov 30

Ramping up UHK 60 v2 production

By |2021-11-30T22:27:06+01:002021-11-30 21:23 CEST|manufacturing, news|22 Comments

Hi there, and welcome to this monthly UHK status update!

TL;DR: UHK 60 v2 production volume was in the hundreds in November, allowing us to combat the backlog of pending orders effectively. We’re catching up, and production progress will keep accelerating. New orders are expected to ship in April, and we’ll update the delivery status page every weekend.

We’re happy to say that production is slowly but surely getting smoother, and this month, we were finally able to produce not a meager 50 or 60 but hundreds of UHKs. We’re well on our way to catching up.

We’ll keep accelerating manufacturing progress. Due to holidays, the progress of December is expected to be similar to November, and we expect to achieve peak progress in January.

We still only have black cases. If you have a pending order containing a UHK 60 v2 with a non-black case or an extra non-black case, we won’t send your pending orders to production until we have non-black cases in stock unless you ask us to switch the case colors of your order to black by filling out this form.

We expect to get non-black cases in January or possibly in late December. As soon as we get them, we’ll publish an exclusive newsletter with a form with which you’ll be able to switch (back) to your desired case color.

We’re delighted to hear from UHK 60 v2 customers as they receive their orders!

Thanks for reading this update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of December.

2021 Oct 01

First UHK 60 v2 batches delivered

By |2021-10-04T07:05:41+02:002021-10-01 18:58 CEST|manufacturing, news|33 Comments

Hi there, and welcome to this slightly delayed monthly UHK status update!

TL;DR: We’ve delivered about 50 UHK 60 v2 orders in September, and the overall feedback was great, but a customer reported a production issue that can affect other customers as well. We ensure that this issue won’t reoccur going forward, delaying production by a week or two. We plan to ship about 100 UHK 60 v2 orders in October and keep ramping up production.

TL;DR 2: Due to various factors, order fulfillment is not yet strictly executed on a first-come, first-served basis. If your UHK 60 v2 has a non-black case, your order can get further delayed. We can change your UHK 60 v2 case color to black if you fill out this form. New orders are expected to ship in February 2022. Read on for more details.

We’re delighted to hear from UHK 60 v2 customers as they received their orders!

Sadly, Ben reported after his initial tweet that three sockets of his UHK separated from the PCB when he replaced all the switches. Socketed keyboards are affected by this issue, but three sockets are too much to be considered normal.

Going forward, our contract manufacturer will use more solder for the sockets, and we’ll add mechanical support to prevent such issues. The mechanism for mechanical support will be the same we’ve been using for the key cluster module. For the record, we’ve delivered thousands of key cluster modules and haven’t received any complaints about separated sockets.

For the time being, we’ll use extra parts within the case for adding mechanical support. Later, we’ll integrate this solution to the bottom case parts by modifying their molds. We’re chasing the latter solution because it makes manufacturing easier and faster. Consequently, we won’t manufacture non-black cases until the mold gets modified, which should take about three months.

We currently only have black cases in stock, so if you’re early in the queue and don’t want your order to get further delayed than necessary, switch to a black case by filling out this form. You can check your order parameters several days after you submit the form.

When will my order arrive?

New orders are expected to ship in February 2022. 

As for earlier orders, the following factors inhibited us from shipping on a first-come, first-served basis:

  1. I realized about a week ago that our order allocation algorithm was still buggy and didn’t respect our first-come, first-served principle. I fixed the bug, tested it, and it won’t be an issue in the future.
  2. We don’t have palm rests and extra v2 feet in stock, so orders containing these items aren’t sent to production. We expect to have stock in two weeks, at which point this will be a non-issue.
  3. Only UHKs with black cases will be shipped until modifying the mold to add the mentioned mechanical support mechanism. We expect to manufacture non-black cases about three months from now. Again, you can switch to a black case according to the above instructions.

Consequently, if your order hasn't shipped yet and you see an order number larger than yours shipped, it doesn’t mean that there's something wrong with your order. If your order is in the “processing” state, we'll ship it as soon as possible. Please check the status of your order before emailing us.

As soon as points 1 and 2 are resolved, we’ll update the delivery status page.

Thanks for reading this update! We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of October.

2021 Aug 31

UHK 60 v2 production has started

By |2021-08-31T22:18:58+02:002021-08-31 21:31 CEST|manufacturing, news|47 Comments

Hi there, and welcome to this monthly UHK status update!

TL;DR: UHK 60 v2 production has finally started, earliest orders will ship in September, and new orders are expected to ship in January 2022. Every Crowd Supply order has been shipped, and almost all module orders of UHK 60 v1 customers have been shipped.

Please make sure to update your address!

Please note that these are unusually busy days, and as a result, our support response time is considerably longer than usual. It may take some days to get back to you, but we will get back to you.

UHK 60 v2 production progress

After multiple delays, I’m delighted to say that all the needed parts have arrived and UHK 60 v2 production has finally started. The earliest orders will ship in September. We’ll work hard to fulfill pending UHK 60 v2 orders and catch up. If you purchase now, we expect to deliver your order in January 2022.

Don’t expect our UHK 60 v2 production volume to be high in September, as we still have some modules to ship, and launching the production of a new product is usually a bit slow in the beginning. 

Module production progress

We’ve shipped every Crowd Supply order. If you haven’t received yours yet, chances are it’s already in transit.

We plan to ship pending module orders in the next two weeks to every customer who hasn’t ordered a UHK 60 v2.

As for the rest of the module orders, we’ll ship them together with UHK 60 v2 units.

Your tweets

You guys keep sending your tweets, and we're always eager to read and feature them! If you got your UHK or modules, please share your love!

We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of September.

2021 Jul 31

Module shipping and UHK 60 v2 progress, part two

By |2021-07-31T19:29:18+02:002021-07-31 19:29 CEST|manufacturing, modules, news|44 Comments

Hi there, and welcome to this monthly UHK status update!

We’ve been churning out as many modules as we could In July and received more feedback than ever, including Yukio Miyamoto’s who happens to be an outstanding illustrator. In his true style, Yukio wasn’t afraid to put his skills to good use, resulting in some spectacular photos.

I’ve recently noticed that our batch allocation algorithm was buggy, and it didn’t respect our first-come, first-served principle. If it did, we would have already shipped every Crowd Supply order. I’ve just fixed our algorithm, and the last Crowd Supply order is expected to leave our facility next Wednesday. Chances are good Crowd Supply will deliver every pending order in August.

We expect to ship non-Crowd Supply module orders in August, too, except for the modules of UHK 60 v2 customers who haven’t ordered a UHK 60 v1. We’ll deliver such modules together with UHK 60 v2 keyboards, as the modules are not helpful without a keyboard.

As for the UHK 60 v2, we received the first production sample of its injection-molded cases just a couple of days earlier.

The cases are the only missing parts to launch UHK 60 v2 production, so this is a major step forward, but they contain some minor defects, and the tooling must be fixed accordingly. We’ll receive subsequent case samples in a week or two, and afterward, the mold may have to be further tweaked depending on the results. We’re pushing hard to launch UHK 60 v2 production in August.

From that point forward, we’ll continuously ship UHK 60 v2 pre-orders on a first-come, first-served basis as quickly as we can. We should be able to ship the majority of UHK 60 v2 preorders in 2021, but some will probably slip to early 2022 despite our best effort. We can’t provide a more precise production schedule yet, but we’ll keep you updated monthly as usual.

Your tweets

We’re delighted to see your posts on the modules and the UHK in general. Please keep spreading the word; we greatly appreciate it.

We’ll be keeping you updated on all things UHK and plan to publish the following update at the end of August.

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