UHK 60 v2 production has started

Hi there, and welcome to this monthly UHK status update!

TL;DR: UHK 60 v2 production has finally started, earliest orders will ship in September, and new orders are expected to ship in January 2022. Every Crowd Supply order has been shipped, and almost all module orders of UHK 60 v1 customers have been shipped.

Please make sure to update your address!

Please note that these are unusually busy days, and as a result, our support response time is considerably longer than usual. It may take some days to get back to you, but we will get back to you.

UHK 60 v2 production progress

After multiple delays, I’m delighted to say that all the needed parts have arrived and UHK 60 v2 production has finally started. The earliest orders will ship in September. We’ll work hard to fulfill pending UHK 60 v2 orders and catch up. If you purchase now, we expect to deliver your order in January 2022.

Don’t expect our UHK 60 v2 production volume to be high in September, as we still have some modules to ship, and launching the production of a new product is usually a bit slow in the beginning. 

Module production progress

We’ve shipped every Crowd Supply order. If you haven’t received yours yet, chances are it’s already in transit.

We plan to ship pending module orders in the next two weeks to every customer who hasn’t ordered a UHK 60 v2.

As for the rest of the module orders, we’ll ship them together with UHK 60 v2 units.

Your tweets

You guys keep sending your tweets, and we're always eager to read and feature them! If you got your UHK or modules, please share your love!

We’ll be keeping you updated on all things UHK and plan to publish the next update at the end of September.

The comments are closed, but our forum is available for public discussion.

47 Comments

  1. Brett 2021-09-01 at 00:02

    YESS!!!!!!! I CAN'T WAIT!!!!!

    Well I can wait. Please don't panic.

  2. Christopher Liljenstolpe 2021-09-01 at 00:26

    I hate to say it, but we've heard many times that our modules will be "shipping in the next two weeks." I'm perfectly fine with someone saying "we misjudged, and it's going to be another 3 months", but the continual "two weeks" every time we get a blog update or send a request, makes this (hopefully) final 2 weeks a bit hard to believe. Please be more realistic in your projections.

    • László Monda 2021-09-03 at 17:01

      Fair enough, although it's remarkably hard to come up with realistic projections, especially when shipping so many new product types. We'll do our best.

  3. Tom 2021-09-01 at 05:09

    Right on time! Thank you for keeping the blog posts so regular :)

    During the first month of production, will you be able to produce more units than were ordered in the first month of preorder? In other words, any chances that early 2020 December units can be shipped in 2021 September?

    • László Monda 2021-09-07 at 21:01

      You're welcome! :)

      There's no real chance of catching up with 2020 December units in 2021 September as the sales volume was very high, and production ramp up is rather slow in comparison. See the delivery status page for a bit more information.

  4. Habib 2021-09-01 at 07:47

    Thank you for the update and look forward to receiving UHK v2.

  5. Conor 2021-09-01 at 10:09

    Respectfully, if production has already started, why hasn't shipping? Previous update said they'd be shipped continuously once production started.

    • László Monda 2021-09-03 at 18:05

      We've started UHK 60 v2 production to make sure that we have every part at our disposal and aren't missing anything. But we decided to deliver the pending module pre-orders of UHK 60 v1 customers first not to have to alternate between module batches and UHK 60 v2 batches, which would be counter-productive in the long run. Once the latter is done, which will take about a week, UHK 60 v2 units will continuously flow out in small batches.

      • Conor 2021-09-08 at 12:41

        Ok I understand, thanks for the response and appreciate you dealing with these queries openly.

  6. Julián 2021-09-01 at 16:26

    Hi,

    I bought the UHK-V2 last march 19 and I would like to know when is the estimated shipping.

    Also, I would like to buy the palm rest, the question is: both products are shipped at the same time or what is the estimed shipping for the palm rest?

    Thank you.

    • László Monda 2021-09-07 at 21:06

      Yes, both the UHK 60 v2 and the UHK 60 v2 palm rest ship at the same time. Thanks for your support!

      • Julián Cortés 2021-09-10 at 17:44

        Thank you for reply. I tried to but the palm rest but and an error was raised. Could you help me?

        • László Monda 2021-09-11 at 08:19

          I'm sorry, but I don't understand your problem. Please send an email to [email protected] and explain it in detail.

  7. flskjdf 2021-09-01 at 23:23

    Wooo!

  8. Mikhail Shiryaev 2021-09-02 at 08:16

    Hey-hey. Would the status of the order change somehow in case of modules are sent?

    The second question is: I have ordered one module with V1 in 2019 and three modules with V2 in Feb 2021. What should I expect? All four will be sent at once soon?

    Thank you!

    • László Monda 2021-09-03 at 18:10

      The status of an order transitions from "processing" to "completed" when all of its items are shipped. Your modules will be shipped in about a week or two, and your UHK 60 v2 will be shipped later separately.

      • Mikhail Shiryaev 2021-09-20 at 11:56

        Hey-hey. I received my modules recently and would like to leave feedback, so assume this is the best place for it.

        - The general and main issue with all of them (I have a cluster, ball, and pad) is the unconfigurable axis behavior. I'd like to disable horizontal scroll for the cluster since it often misbehaves. Or use FN layer for others as scrolling for reasons. I see it's planned, so hope to see it soon.
        - Touchpad can't click'n'drag. It's a fatal flaw for me. How would one use it? Should he map the mouse left click on the main layer?
        - Mapping the middle click on the touchpad in the Mod layer doesn't work. It just clicks left.
        - The decision to put 3 balls to trackball is awesome. I've spent some time deciding which one fits better, and the black plastic won.
        - Touchpad seems to have some stability issues in the agent, see the video https://twitter.com/mr_felixoid/status/1439908939458564097
        - Generally, UHK+modules is completely different experience, and I need to readjust my fingers a little bit to get use to it. But I like it!

  9. Pavel 2021-09-02 at 13:38

    Any updated on a non-wooden palmrest? I remember it was mentioned when UHK v2 was announced, but there was no information about it since then,

    • László Monda 2021-09-03 at 20:15

      We haven't forgotten about it, and we'll announce it when the time comes.

  10. David 2021-09-03 at 20:04

    Project planning is difficult. We could all understand and forgive a few months of a slippage. However we are now ten months past initial commitments and no credible delivery dates and no communicated strategy for delivery.

    Our frustrations, lack of trust, and indeed concerns of vapourware, are not helped by the lack of transparency. Monthly updates promising something "in two weeks" are not sufficient at this stage.

    Now I don't expect this to be published and I do expect a load of messages thanking you for your attention to quality however please do take this request for true transparency and communications on board.

    • Mikhail Shiryaev 2021-09-03 at 20:21

      Hey David.

      What can I say. UHK is a small company delivering high quality product. The expectations and planning aren't their strongest part, it's true. I've been waiting for my first KB for 3 months, but I'm happy user for already two years.

      Conclusion? Well, no. The only one thing you really can expect - it will be delivered. But treat the company as any another company that crowdfunding on kickstarter or crowd supply, with the only guarantee that they won't disappear with money :-j

      • David 2021-09-06 at 08:16

        Hi Mikhaill,

        I think your comment really gets to the crux of the issue. The V2 was marketed as a product ready for imminent delivery, not as a kickstart or crowd supply. The expectations of customers that buy products are very different to those that support kickstarters.

  11. JW 2021-09-07 at 03:45

    I'm V1 user since 2019 and ordered two modules last week.
    Where can I find Module shipping batch schedule?

  12. Scott 2021-09-07 at 16:19

    I'd buy another case and promise two tweets if y'all created a "shipped" progress bar for the UHKv2's! Bonus points if you email us with our relative position in the list.

    I'm not asking for how many were ordered, but just a rough percentage of how many you've shipped as you send out the batches. Could be fun for you to watch it as well!

    • László Monda 2021-09-07 at 21:25

      I've created something like what you're suggesting, namely the delivery status page.

      • Chris 2021-09-10 at 06:58

        I'll need to add a replacement F5 key to my order, as I've worn my current one completely away as I was feverishly pressing it, hoping to see the 7944 change to 7945 (spoiler alert it hasn't changed yet)

        But srs, that page is a great idea, my excitement was bumped up a notch!!

        • László Monda 2021-09-10 at 09:19

          So glad you're excited! Please shoot us an email to [email protected] and my colleagues will arrange the extra key if possible.

          • Aaron 2021-09-15 at 16:08

            Yes, that page is great! Will it be updated as you have confirmed shipped order #s? And how frequently will that update occur?

          • László Monda 2021-09-17 at 16:48

            Thanks! I plan to update the delivery status page along with the monthly UHK updates.

  13. Laur 2021-09-08 at 08:19

    The addition of delivery status page is a great move on UHK's part - offering more transparency than really is required from a company.

    Unrelated - if one placed an order of keyboard (plus optionally other items) with order #1 and later placed additional order for a module with #100, then can the customer expect to be in the shipping queue with order #1 as opposed to being bumped to the bottom of the queue?

    • László Monda 2021-09-08 at 14:13

      Yes, order #1 prevails in this case, and we'll ship to the customer accordingly.

  14. David 2021-09-14 at 15:28

    Can we get a heads up when the first V2 ships please? Outside of the end of month update please.

  15. Bradley Greenhalgh 2021-09-14 at 15:44

    Please could you answer 3 simple questions:

    1.) If I want to order modules for my V1, and I place that order/pay for it today – will they be shipped separately during next year, when the V2 starts being shipped? Or would it potentially come before then/this year still?
    2.) If I place a further order for a new V2 keyboard, together with new/further modules for it (so, a 2nd pair of modules) – during the middle of next year – does the V2 and modules (for the V2) then ship together? Or could the new modules arrive earlier, for me to try with my V1?
    3.) How "hot-swappable" are the modules? I am thinking of first trying the trackball, before deciding between it and the trackpoint. So I might use a single pair of modules on both the V1 at home, and the V2 at work. I would then, in theory, simply plug the modules in and out between the V1 and V2, before deciding on what I want for the V2. Could it work like that easily enough?

    • László Monda 2021-09-17 at 17:00

      1. New orders, including modules, will be added to the end of the queue, which is currently expected to ship at the end of January 2022.
      2. If a customer has multiple pending orders, they will ship together according to the first pending order of the customer in the queue.
      3. Sure thing. It's worth mentioning that the right keyboard half stores the configuration of both keyboard halves and the modules, so you probably want to have the same configuration on both of your UHKs.

  16. Eric 2021-09-15 at 10:10

    Just received my touchpad and key cluster and completely lived up to expectations! I see you're also the main firmware contributor on github so just wanted to +1 future features around customizing mouse speed and function etc., curious if there's timelines there. Thank you for being so responsive on Github as well! As an owner of many ZSA keyboards as well owner I can confidently say UHK is the best keyboard on the planet (until I get my v2 of course).

    • László Monda 2021-09-17 at 16:39

      So glad to hear you're happy with your modules, and thanks for the kind words! I plan to merge smart macros soon, but I've been quite overwhelmed in the last few weeks, so there's no specific timeline.

  17. Ruslan 2021-09-17 at 22:39

    I was thinking of buying a UHK for the office, but unfortunately I cannot wait for January-February 2022 because we are returning to work from the office in October :-(

    The main reason I wanted to have a UHK is the build quality. I have no RSI and I'm comfortable with almost any keyboard. Although it'd be cool to switch to a split keyboard, I'm going to buy a Leopold.

    • László Monda 2021-09-18 at 11:12

      Thanks for letting us know! Hopefully, you'll pick up a UHK once we have stock.

  18. Christoph Krieger 2021-09-28 at 10:15

    Great that orders started shipping, cant wait! Are some early orders delayed because of ordering plam rest or modules with it?

  19. foobar 2021-10-01 at 12:18

    Hi,
    Is the next monthly announcement coming out soon?
    Can't wait for the news about UHKv2.

Comments are closed.

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