Hi there, and welcome to our monthly status update!
TL;DR: Since our last update, we’ve sent out mini batches 10, 11, 12, 13, 14, and 15, which is, yet again, the highest volume batch we’ve produced so far, but not as high as we aim for. We had to allow a week of vacation for our staff in the middle of summer. Without the vacation, we’d have likely hit our target volume, so the ramp-up is still not over. Apart from manufacturing, Agent and the firmware keep advancing, and some major progress is expected soon.
Your recent feedback
A monthly UHK update wouldn’t be complete without featuring your awesome feedback.
Our first English review is out on Reddit, which you’re welcome to read! As creators, reading such nice words is all we can wish for.
But Max, the writer of this review didn’t stop there, and pimped his UHK with the third-party Canvas XDA keycap set.
And Max still couldn’t get enough, so he ended up writing a full-blown UHK keycap replacement guide on Reddit! Thanks so much for the great work, Max!
Third-party keycap sets are clearly in the vogue nowadays. We believe the following picture is quite a sight!
— Hayframe (@Hayframe) July 8, 2018
And you keep sending us your nice tweets:
Totally worth the three year wait. Talk about top quality in packaging, hardware and software. Thanks so much for your dedication and amazing work @UltHackKeyboard! #gotmyuhk :) pic.twitter.com/TUXuLJGna6
— Ivars Zarins (@ivarszarins) June 19, 2018
I'm gonna be super productive, as soon as I get used to it.
Perfect packaging, very well built product, fantastic typing experience. #GotMyUHK Thank you so much @UltHackKeyboard pic.twitter.com/PFGjrGGAVP
— Lajos Koszti (@Ajnasz) June 21, 2018
Last but not least, even Michael Bolton approves the UHK.
Hi @UltHackKeyboard .
My UHK arrived some days ago. Orange with green cherry mx.
It's been 2,5 years waiting… a looong time…
The keyboard is so freaking good, feels so solid, sound so good, it's so confortable… that I've just ordered a second one with palm rest!
Good job!! pic.twitter.com/lVbqnjgjF1
— Bigotum Maximus (@BigotumMaximus) June 28, 2018
Please keep it up! We love hearing from you.
Agent and firmware progress
We keep pushing Agent and the firmware at a steady pace. Most of these improvements come in small increments, and many of them are under the hood changes, so it’s hard to notice them. But they add up in a big way over time, and every now and then some user-facing changes are committed.
Some of you found it cumbersome to remap keys on all keymaps and/or layers, so we extended the UI of Agent accordingly. The tooltip should speak for itself.
We also added a separator line between the halves, so it’s easier to locate keys.
The above are frontend changes, but there’s a lot more going on under the surface.
Recently, we’ve been working hard on fixing a Windows-specific firmware bug that is responsible for media key repetition, and not letting your computer go to sleep on Windows. We’ve managed to fix this bug, but then a nondeterministic bug emerged which made the UHK hang sometimes only after hours, which turned out to be very problematic to fix. We believe that we did fix it, but I want to test it thoroughly before releasing a new firmware version.
The new firmware release will also contain a major feature: the macro engine! We promised macro support a long time ago, so we’re super excited to make it happen. Agent is already capable of editing macros, but the macro engine of the firmware is a critical piece of the puzzle to make macros actually work on your UHKs.
Let me just say that we’re super focused on implementing the promised features, and even more so on fixing bugs. One reason is that they directly translate to a great user experience. The other reason is that as more and more UHKs make their way to you, we keep getting a lot of reports of the same issues, so fixed bugs directly translate to lower overhead. Please do keep reporting bugs, but always use the latest Agent and latest stable firmware versions.
Running production, developing Agent and the firmware, and answering messages is a lot to deal with at the same time, and as a result, we couldn’t devote time for the modules over the last month. We’re asking for your patience, as we’re rather overloaded nowadays.
Thank you for reading this update! We’ll be keeping you updated on all things UHK, and we’re looking forward to talking with you on 2018-08-16.